Privacy Policy

1. Information We Collect

• Personal information you provide (name, email, phone, address).
• Project-related information (book details, manuscripts, preferences).
• Payment details via secure third-party processors.
• Technical data (IP address, browser type, cookies) for website analytics.

2. How We Use Your Information

• Deliver our services and fulfill contracts.
• Communicate about projects, updates, and offers.
• Improve website performance and customer experience.
• Meet legal and regulatory requirements.

3. Sharing & Disclosure

We do not sell or rent your personal information. We may share it with:

• Trusted service providers assisting in our operations.
• Legal authorities if required by law.
• Platforms such as Amazon, Google, or Facebook only to facilitate your project (we are not affiliated with, endorsed by, or in partnership with these companies).

4. Pseudonym Policy

To ensure a smooth experience for our clients, we use consistent pseudonyms for account managers. This allows customers to enjoy a single, familiar point of contact, regardless of internal team changes. Given our culturally diverse team, pseudonyms also help us present a unified brand identity.

5. Cookies & Tracking

We use cookies for analytics, personalization, and improving user experience. You can disable cookies in your browser settings, but this may limit functionality.

6. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure.

7. Your Rights

You have the right to access, update, or delete your personal data. Contact us at [email address] to make such requests.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page.